Privacy Policy
1. Who we are
Our website address is: https://casualclash.com. At Casual Clash, we value your privacy and are committed to protecting your personal information. Learn more about how we collect and safeguard your data in our Privacy Policy.”
2. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
Personal Information: Including your name, email address, address, and payment details.
Transaction Information: Details about the products you purchase, payment method, and order history.
Communication Data: Information you provide when contacting customer support, leaving reviews, or participating in surveys or promotions.
Website Usage Data: Information collected through cookies and similar tracking technologies, such as your IP address, browser type, and browsing behaviour.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfil your orders, including delivery and customer support.
To personalise your shopping experience and improve our products and services.
To communicate with you about your orders, account updates, and promotional offers.
To comply with legal obligations and prevent fraudulent activities.
4. Financial Data Protection
We prioritise the security of your financial information and adhere to strict practices to protect it. We do not store credit/debit card details nor do we share customer details with any third parties.
5. Leaving Reviews
If you choose to leave a review on our website, we may collect your name, email address, and review content. By submitting a review, you consent to its publication on our website. Please refrain from including any personal information or sensitive data in your reviews.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering orders. We may also disclose your information in response to legal requests or to protect our rights, property, or safety.
7. Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
8. Cookies
When you visit our website, we may use cookies to enhance your browsing experience and provide personalised features. Cookies are small text files that are stored on your device by your web browser. They allow us to recognise your browser and remember certain information about your preferences and interactions with our website.
Commenting: If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Login Page: When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Login Information: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
By using our website, you consent to the use of cookies as described above. You have the option to manage your cookie preferences through your web browser settings. You can choose to accept or reject cookies, delete existing cookies, or set your browser to notify you when cookies are being used. Please note that blocking certain types of cookies may impact your experience on our website and limit the functionality available to you.
9. Changes to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at:
Casual Clash
shop@casualclash.com