Privacy Policy
1. Who We Are
Our website address is https://casualclash.com. At Casual Clash, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
2. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
Personal Information: Name, email address, postal address, and payment details
Transaction Information: Products purchased, payment method, and order history
Communication Data: Information shared through customer support, reviews, surveys, or promotions
Website Usage Data: IP address, browser type, and browsing behaviour (collected via cookies and tracking technologies)
3. How We Use Your Information
We use the information we collect to:
Process and fulfil your orders, including delivery and customer service.
Personalise your shopping experience and improve our products and website.
Communicate with you about orders, account updates, and promotional offers.
Comply with legal obligations and prevent fraudulent activity.
4. Financial Data Protection
We prioritise the security of your financial information. We do not store credit or debit card details, nor do we share customer financial data with third parties.
5. Reviews
If you submit a review on our website, we may collect your name, email address, and the content of your review. By submitting, you consent to its publication on our site. Please avoid sharing any sensitive or personal information in your review.
6. Comments
When visitors leave comments on our site, we collect the data entered in the comments form (such as name, email address, and the comment itself), along with the visitor’s IP address and browser user agent string to help with spam detection.
By posting a comment, you consent to collecting and storing this information and publishing your comment on the website. Please do not include sensitive personal information, as comments may be publicly visible.
We reserve the right to moderate, edit, or remove any comments that are inappropriate, offensive, or violate our community guidelines.
7. Data Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information with trusted service providers who help operate our website, process payments, or deliver orders. We may also disclose information if required by law or to protect our rights, property, or safety.
8. Links to Other Websites
Our website may contain links to third-party websites. Once you leave our site, we are not responsible for how those sites handle your information. Please review the privacy policies of any external websites you visit.
9. Cookies
We use cookies to enhance your browsing experience and provide personalised features. Cookies are small text files stored by your browser that help us recognise you and remember your preferences.
Cookie Usage Includes:
Commenting: If you leave a comment, you may save your name, email, and website in cookies. These cookies last for one year.
Login Page: We set a temporary cookie to test if your browser accepts cookies. This cookie is discarded when you close the browser.
Login Info: We set cookies to save login info and display preferences. Login cookies last for 2 days (or 2 weeks if “Remember Me” is selected); screen preference cookies last 1 year.
By using our website, you consent to the use of cookies as described above. You can manage cookies through your browser settings. Disabling certain cookies may affect your experience and website functionality.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page.
11. Contact Us
If you have any questions or concerns about this policy or how your data is handled, please get in touch with us:
Casual Clash
support@casualclash.com